Short answer
Write to [email protected]. Both editors read it, and a good message gives the page address, the sentence in question and a dated source. We cannot help with a Kinghills Casino account or a withdrawal, because we are an independent guide and not the casino.
Key facts checked 22 October 2026
- Address
- [email protected]
- Editors
- Harriet Ashworth and Owen Treharne
- For corrections
- page address, sentence, dated source
- Casino account problems
- not handled here
- Reply time
- not published
Kinghills Survey is an independent guide to Kinghills Casino, written by two editors who read the casino's terms and pages and record what they say. We are not Kinghills Casino, we do not run it and we cannot see anyone's account. That boundary decides who should be contacted for what, and it is worth reading before you write.
How to reach the editors
The address is [email protected]. It reaches both editors, Harriet Ashworth, who handles the account, payments and rules pages, and Owen Treharne, who covers bonuses, games and the review. Their roles are described on the about page.
We do not publish a reply time. Messages are read in the order they come and corrections are checked against the casino's own pages before anything on the site changes.
What a good message contains
| If you are writing about | Please include |
|---|---|
| A mistake on a page | the page address, the sentence, the source and the date you saw it |
| A changed rule at the casino | the clause or page, a screenshot or link, and the date |
| A missing topic | the question you could not answer from our pages |
| A source we should read | a link to the document and what it covers |
Dated evidence matters because Kinghills Casino terms are version-dated, and a figure that was right on one day may be replaced the next. Every page on this site carries the date it was checked.
What we cannot do
- Open, unblock or recover an account. We have no access to any casino system.
- Chase a withdrawal. For that, use the live chat and e-mail channels listed on the Kinghills Casino support page.
- Judge a dispute. We read documents; we cannot decide between a player and a casino.
- Advise on opening a Kinghills account from the UK. The United Kingdom is on the casino's restricted list, and the position is set out on the Kinghills UK page.
Where problems with the casino should go
For anything about the casino itself, the published routes are live chat on the site, [email protected] for account help and [email protected] for policies, complaints, account closure and self-exclusion. If you have a complaint, send it in writing and keep a copy. Our is Kinghills legit page explains why no independent body is named for escalation.
If gambling has stopped being a pastime for you, BeGambleAware and GamCare offer support, and their links sit in the footer of every page.
Corrections policy
When a reader or an editor finds an error, we correct the page and change its "updated" date. We do not remove a figure silently: if the casino changes a rule, the page says which version we read and when. The overview is on the Kinghills Casino home page, and how we work is described on about and privacy.
Kinghills Casino questions and answers
Bearing 023°How do I contact the Kinghills Survey editors?
Write to [email protected]. Both editors, Harriet Ashworth and Owen Treharne, read that address.
Bearing 090°Can you help with my Kinghills Casino account or withdrawal?
No. We are not Kinghills Casino and have no access to accounts. Casino matters go to the casino's own live chat, [email protected] or [email protected]. See Kinghills Casino support.
Bearing 157°Where do I send a correction for a page?
Send the page address, the sentence you think is wrong and a source, preferably a link or a screenshot with a date. If the casino's pages changed, say when you saw the change.
Bearing 224°Do you reply to every message?
We read every message, but we do not publish a reply time and we do not give advice on opening an account in a country the casino has restricted.